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TATIANA PAN
Tatiana Pan
13320907_826076417522476_646612501550564

Certified Business Trainer

Trainer

Consultant

Psychologist

Competitive advantages:

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  • craft professional - training and project consulting experience since 2005 -internal trainer in foreign and national companies and in the foreign market;

  • projects and solutions are created according to the individual request and the specifics of the client's business;

  • flexible approach and individual-specific work of the company and participants;

  • personal experience of goods and services sales success, negotiations.

Certifications:

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Certified Business Trainer, Coca-Cola, CCBE (Austria, Vienna; Kiev, Ukraine); Zhivoe Delo (Kiev, Ukraine); ICBT – International Board of Certified Trainers (Kiev, Ukraine); conducting facilitation and strategic sessions at the Institute of Cultural Affairs.

Certified Coach, Coca-Cola, CCBE (Austria, Vienna; Kiev, Ukraine).

Certified Psychologist, Psychotherapist, EAGT, Moscow Gestalt Institute.

She passed special training and was certified to:

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  • create and implement consulting projects - Management by Objectives (MBO), TOP-level personnel and middle managers assessment,

  • conduct Hard & Soft skill development trainings - sales, negotiations, management of subordinates, management of key clients, Change Management, effective communications in Kiev, Moscow, Vienna, Sofia, Prague, etc.

Specialization:

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  • development and implementation of consulting projects for a turnkey company (conducting strategic sessions, MBO - Management by Objectives, assessment), creating and conducting training programs in the areas of sales, negotiations; effective business communication, conflict management and stress management.

  • Comprehensive approach to training: from a detailed analysis of the current situation and the formation of the training goal to mandatory post-training support for the transformation of experience into sustainable special skills of participants.

Individual and group counselling:

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  • Coach-sessions for middle managers and private business owners;

  • Psychological consultations - upon customer's request

Working experience:

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  • Business Trainer/ Consultant - more than 12 years, Olimp CJSC, Coca-Cola IP, Reckitt Benckiser LLC. During this period, she successfully conducted over 500 trainings in various business sectors.

  •  in Sales – 17 years. She worked as Sales Representative and Regional Sales Manager (Olimp CJSC, Unimilk LLC).

  • extensive experience in the sale of services – consulting, real estate, trainings.

  • People Management – 12 years, Regional Sales Manager and Training and Development Head for foreign and national companies - Olimp CJSC, Coca-Cola IP, Reckitt Benckiser LLC.

Education:

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  • 2007-2013, Moscow Gestalt Institute, Psychologist, Organizational Consultant

  • 2000-2001, specialised training course at the University of Economics – Management and Economics of Enterprises, Ukraine, Odessa

  • 1995-2000, K.D. Ushynsky South Ukrainian National Pedagogical University 

  • 1990-1994, Zaporizhzhia Music School, Piano Teacher

Additional information:

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  • English (Upper-Intermediate)

B2B and B2C implemented projects:

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  • More than 500 programs on sales, negotiations, effective employee management, business communication:

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